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Find out about visiting hours for the Royal Adelaide Hospital (RAH) and guidelines to keep our patients and health care workers safe.

Visiting hours

Visiting hours depend on the operations within each RAH ward, with variations to requirements across the facility.

Generally, visiting hours are 10:30 am to 8:30 pm across all wards, apart from the Intensive Care Unit, which has differing requirements.

For advice on visiting times, ask the staff in the ward you are visiting or phone the RAH switchboard and ask to be put through to the ward or unit you want to visit.

Public entrances

You can find public access entrances on:

  • Level 3 (ground, facing Port Road) - this is the main entrance and drop-off zone
  • Level 1F - car park entrance
  • Level 2B/C - car park entrance.

No smoking and vaping

Smoking and vaping is not permitted on the grounds of the Royal Adelaide Hospital.

This applies to all buildings, vehicles, car parks and outdoor areas on the RAH site.

Bringing animals to the hospital

Assistance dogs, therapy dogs and companion animals are welcomed at all CALHN sites, with some restrictions.

Read the guidelines on bringing animals to the hospital.

We welcome Assistance Dogs during your visit to our hospital sites and services.

The identifies an assistance dog as ‘is trained to assist a person with a disability to alleviate the effect of the disability and meets standards of hygiene and behaviour that are appropriate for an animal in a public place�.

Assistance dogs are issued with identity cards or a public access licence which the handler should show if requested.

All Assistance Dogs on CALHN must be:

  • accredited under a law of a State or Territory that provides for the accreditation of animals trained to assist a person with a disability to alleviate the effect of the disability; or
  • accredited by an animal training organisation prescribed by regulations under the Disability Discrimination Act; and
    trained to assist the person to alleviate the effect of the disability and meets the standards of hygiene and behaviour that are appropriate for an animal in a public place.

CALHN has agreements with registered therapy animal organisations who provide therapy dogs for CALHN sites.

This registration ensures that the pet therapy animal, and their handler are fully trained to work in a hospital setting and the dogs are regularly assessed for their suitability for this type of activity as well as completing special veterinary checks to ensure they meet high infection control standards.

No dogs can enter a CALHN site for therapy purposes unless they are registered with one of these organisations.

All requests for therapy dog visits are coordinated and approved by the Nurse Unit Manager(s) for the patient/s involved and any handlers coming on site are to comply with staff request.

A handler must wear a uniform and an identity badge, and the therapy dog is identified as a working dog for a registered therapy animal organisation.

The responsibility for management of the therapy dog lies with the handler in association with the registered therapy animal organisation.

We welcome Assistance Dogs during your visit to our hospital sites and services.

The Disability Discrimination Act 1992 identifies an assistance dog as ‘is trained to assist a person with a disability to alleviate the effect of the disability and meets standards of hygiene and behaviour that are appropriate for an animal in a public place�.

Assistance dogs are issued with identity cards or a public access licence which the handler should show if requested.

All Assistance Dogs on CALHN must be:

  • accredited under a law of a State or Territory that provides for the accreditation of animals trained to assist a person with a disability to alleviate the effect of the disability; or
  • accredited by an animal training organisation prescribed by regulations under the Disability Discrimination Act; and
    trained to assist the person to alleviate the effect of the disability and meets the standards of hygiene and behaviour that are appropriate for an animal in a public place.

More information

Contact the switchboard for general enquiries.

This page was last updated 12 June 2025.

Related links

Hospital map

On arrival, make your way to Level 3 (ground level) of the hospital before navigating to your final destination. Service locations across the hospital can be subject to change.

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Parking

Parking information for the Royal Adelaide Hospital (RAH) including drop-off and pick-up zones, accessible parking and parking fees.

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Transport

Transport options to get to the Royal Adelaide Hospital (RAH), including parking information and nearby public transport services.

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Amenities

Learn about the amenities at the Royal Adelaide Hospital (RAH) including food and drinks, the gift shop, newsagency, gardens and spiritual care.

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